1. Be professional and friendly.

As officers we must make an extra effort to maintain decorum and keep personal feelings in check when dealing with members. As officers, a large part of our job is to set an example for behavior for others to follow. Keep this in mind at all times.

Sometimes officers may find it necessary to be firm with members or fellow officers, yet always remember that our words may be recorded and made public at some later time with or without our consent. With that in mind, we must always conduct ourselves in a civil manner, and treat others with respect and dignity.

2. Do not use position or rank for personal gain, especially at the expense of others, or the guild's welfare.

As an officer, we must put the guild's overall interest above our own, unless doing so jeopardizes our own welfare and ability to function as officers.

Demanding favors or special treatment in any way that's connected to rank or position in the guild is prohibited. Every member must be treated with fairness and equality.

When you volunteer to become an officer, you're doing so because seeing the guild succeed gives you a satisfying sense of personal achievement. You no longer care as much about personal gain. Instead, your interests become aligned with the guild's interests.

Officers are here on a volunteer basis and it is a privilege to serve the guild.

3. Always give the guild top priority in everything you do

Rather than looking outside the guild for raids, groups, or other activities, you always look first at the ones who are looking to you to set an example and to lead them. You believe in our mission of being the best at everything, and you enthusiastically stand behind the members in their efforts to achieve excellence -- both individually and collectively.

Put the guild first for all grouping, raiding, questing, socializing, etc. An officer's time is best spent in service of the guild. Gaining experience and knowledge in non-guild raids/groups has a lesser benefit in comparison to helping guild mates level up, gear up, develop teamwork, and master new challenges together as a guild.

4. When investigating member concerns, be fair, impartial, and discreet.

Before taking action regarding a members concern, in order to be as fair and impartial as possible, do what you can to gather evidence. Remember there are ALWAYS two sides to a story. While screenshots and chat logs can be tampered with, it's still better than just trying to recount events by memory.

Respect member privacy. Never share sensitive communications or information about members with non-officers without the express consent of the parties involved.

When dealing with a member issue, first try to resolve the issue one-on-one with that member, or if necessary, by bringing in the parties involved with the dispute or concern, out of view of the guild at large. If this fails to yield results, ask other officers for assistance.

If it is later found necessary to remind the guild at large to follow one of the rules, or to give advice in the form of a public message, please wait until after the situation has cooled down so as not to cause a member to feel uncomfortable or singled out in front of his/her peers.

5. What is said between officers, stays between officers, unless requested otherwise.

Sometimes as officers, our duties and responsibilities can generate stress or anxiety, and it is occasionally cathartic to vent some of that stress in a safe environment of confidentiality. Knowing that what we say or think, especially in moments of high stress, won't later be used against us, helps facilitate better communication and is beneficial for health and peace of mind.

Unforeseen Amendments

* As before, the Leadership has the final say. An Officer is not allowed to deviate from this charter or enforce rules not explicitly mentioned herein without consulting the Leadership first, except under extreme circumstances.

* The Leadership reserves the right to change the contents of the Charter at anytime it is deemed necessary to do so. Agreement between the Officers and Leadership is sufficient for such changes.

* The Guild Officers have the right to use their judgment concerning anything that is not covered in the Guild Charter.